Shipping policy
SILIVOW™ SHIPPING POLICY
FREE WORLDWIDE SHIPPING
SILIVOW offers complimentary worldwide shipping on all orders.
MADE TO ORDER
Each SILIVOW ring is made to order with care.
Please allow approximately 10–14 business days for production before your order is ready to ship.
ESTIMATED DELIVERY
Once your order has shipped, international delivery typically takes approximately 10–14 business days.
From the date your order is placed, please allow approximately 4 weeks for production and delivery.
Delivery times are estimates and may vary depending on destination, customs processing, carrier delays, holidays, or other circumstances outside our control.
ORDER TRACKING
Once your order has shipped, you will receive a shipping confirmation with tracking information so you can follow your order.
CUSTOMS, DUTIES & TAXES
International orders may be subject to customs duties, import taxes, or other fees imposed by the destination country.
Unless otherwise stated at checkout, any applicable duties, taxes, or import fees are the responsibility of the customer.
INCORRECT SHIPPING ADDRESS
Please review your shipping address carefully before placing your order.
If you need to make a change, contact us as soon as possible. Once an order has shipped, we may not be able to change or redirect the delivery address.
LOST OR DAMAGED PACKAGES
If your package arrives damaged or appears to be lost in transit, please contact us with your order number and relevant details so we can assist you.
CONTACT US
For questions about your order or shipping, please contact us through the contact information provided on our website.